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Frequently asked questions

The recruitment in ASCO is carried out only through filling out the electronic application form in the “Career” section of the website www.asco.az. Applications and other written documents sent via e-mail, fax, telegram, telephone message or with other ways can not be the basis for participation in the recruitment competition.

You can get the information on vacancies in the “Vacancies” sub-section of “Employment” sub-section of “Career” section at the ASCO website www.asco.az

If your labor relations are terminated in ASCO, you should regularly follow “Vacancies” sub-section of “Employment” sub-section of “Career” section at the website www.asco.az and should apply filling in the electronic application form to get job in the Company again in case there are vacancies matching with your qualification and specification. We note that if You’ve paid relevant compensation at the time of termination according to the agreement protocol with the company, ASCO reserves the right no to consider Your candidacy. Besides it, in ASCO there was established a human recourses database and You will be contacted in case there available vacancies matching your qualification.

If your labor relations are terminated in ASCO, you should regularly follow “Vacancies” sub-section of “Employment” sub-section of “Career” section at the website www.asco.az and should apply filling in the electronic application form to get job in the Company again in case there are vacancies matching with your qualification and specification. We note that if you’ve paid relevant compensation at the time of termination according to the agreement protocol with the company, ASCO reserves the right no to consider Your candidacy.

ASCO-nun www.asco.az saytının “Karyera” bölməsinin “İşə qəbul” bölümünün “Vakansiyalar” hissəsini mütəmadi izləməli, ixtisas və peşənizə uyğun vakansiyanın tələbləri ilə tanışlıqdan sonra elektron müraciət formasını doldurub, işə qəbul müsabiqəsində iştirak etməlisiniz. İşə qəbulla bağlı daha ətraflı məlumatı veb-saytımızın “Karyera” bölməsinin “İşə qəbul prosesi” bölümündən əldə edə bilərsiniz.

Your details remained in company’s human recourses database and you are contacted when there is vacancy matching your profile, even if You weren’t shortlisted for participation in the recruitment competition after your application for vacancies in ASCO website www.asco.az

As the heads of the sections are entitled for assignment to another position inside the Company, You may address to leadership of the company regarding to assignment to another job. You can get the information on vacancies in the at the ASCO website www.asco.az

There is a "Ro-Ro and feryy tracking" section on the website of ASCO.  The information about vessels at anchor, in port and en route is updated in that section.

 

https://ships.asco.az/az

It is possible to perform search according to 3 parameters in the "Cargo tracking" section on the ASCO website.

 

https://tracking.asco.az/

One-way price:

 

Alat (Baku) - Turkmenbashi - Alat (Baku)

USD 60 per person in a 2-berth cabin

USD 55 per person in a 4-berth cabin

USD 50 per person in a 6-berth cabin

 

Alat (Baku) - Kuryk - Alat (Baku)

USD 80 per person in a 2-berth cabin

USD 70 per person in a 4-berth cabin

USD 60 per person in a 6-berth cabin

 

Payment may be made in AZN based on the US dollar exchange rate of the Central Bank of the Republic of Azerbaijan on the day of payment.

 

Contact number for passengers traveling in the direction of Alat (Baku) - Turkmenbashi: +99455 9999 061

Contact number for passengers traveling in the direction of Alat (Baku) - Kuryk (Aktau): +99455 9999 124

The passenger can buy a ticket both at the ticket office and online.

 

Ticket office contact numbers

 

Alat (Baku) - Turkmanbashi +99455 9999 061

 

Alat (Baku) - Kuryk +99455 9999 124

 

Dispatcher +99455 9999 094

 

To buy a ticket online, a customer shall enter the following link and insert the relevant information.

 

https://public.acsc.az/online/

The 16-digit code, sent to the email address provided during a ticket purchase, shall be presented at the ticket office prior to departure. In return, a final ticket reflecting the vessel name should be obtained free of charge. To minimize waiting time at the Alat port, passengers are advised to contact the ticket office and proceed to the Alat port at the time recommended by the ticket office, which is close to the vessels's arrival time.

When a passenger purchases a ticket online and wishes to request a refund, they should submit a written request to return the ticket. This can be done by sending the PDF version of the electronic ticket, which was provided to them, along with their ID card to   alatkassa@asco.az  or through ASCO's 'Chat' section.

The restrictions imposed during the quarantine period at the land borders of the Republic of Azerbaijan are similarly enforced by the border service at the Alat port. For more detailed information, it is advisable to reach out to the Operational Headquarters under the Cabinet of Ministers and other relevant authorities. 

The specific departure time of a vessel cannot be provided in advance, as it is contingent on cargo loading and weather conditions. Passengers who have notified the ticket office in advance about their intention to depart are contacted a few hours before the vessel's departure time and are requested to arrive at the Alat port.

The ASCO website contains information about the freight rates.

 

https://www.asco.az/az/pages/19

Owners of animals are required to possess a veterinary certificate verifying the absence of rabies and infectious diseases for the animals being transported.

Passengers carrying animals with themselves and in cabins should  hold them in designated containers or cages. The transported animals must not be left out of their containers or cages en route. In addition, animal owners should ensure that their animals do not mess up the vessel during a voyage, and if necessary, they should carry out appropriate cleaning themselves. In this context, owners of animals shoulder significant responsibility.

Ferries operate transportation on the Caspian Sea in the direction of the port of Kuryk in Kazakhstan and Turkmenbashi in Turkmenistan.

Children up to 5 years old (including 5 years old) travel free of charge.

Passengers aged 6 to 12 years (inclusive), upon presentation of the appropriate confirmation document, are eligible for a 50% discount on the fare.

The voyage is free of charge for Heroes of the Soviet Union, National Heroes of Azerbaijan, and the families of martyrs, once a year in both directions, upon submission of the relevant documents.

The following individuals are eligible for a 50% discount on fares (once a year in both directions, with the presentation of relevant documents):

1) Participants in the Great Patriotic War, Afghanistan War and Karabakh War

2) Individuals with disabilities affected by the events of January 20 and the Chernobyl disasters

3) disabled people in the 1st and 2nd groups

In the event that a passenger desires to request a refund for the ticket, a full reimbursement can be obtained by approaching the ticket office with a valid identification document prior to the vessel's departure from the port.

If a passenger is unable to personally visit the ticket office due to a valid reason (such as illness, accident, etc.- by relevant evidencing document), he or she  should inform the carrier before the vessel`s departure that they won't be able to embark on the journey (via SMS or email - alatkassa@asco.az). In this case, the carrier grants the passenger the option to either exchange the purchased ticket for the next available trip within 72 hours after the vessel's departure or receive a full refund of the ticket price.

A passenger is permitted to bring hand luggage weighing up to 100 kg. Hand luggage exceeding the specified weight limit will be subject to charges based on the freight rates applicable for deck cargo. In this case, it is also required to pack the cargo on a pallet.

It is possible to get information about it from ASCO's website ("Vehicles and other cargo transportation rates" section).

https://www.asco.az/az/pages/3/140